- ROI Personnel Services
- Provide Coverage for Customer Service during regular business hours
- Handle incoming release of information phone calls
- Process all incoming mail for release of information purposes, including opening, date
stamping, obtaining medical record numbers from Master Patient Index (MPI).
- Provide data input of all incoming mail for release of information into a computerized
- Initiate all follow up correspondence for invalid requests
- Locate and retrieve charts to be photocopied
- Retrieve charts from off site storage.
- Review charts/microfilm for sensitive information
- Photocopy requested information
- Calculate payments for all requestor types
- File all charts/microfilm that have been pulled for release of information purposes
- Prepare completed requests for mail, pickup, or courier.
- Deliver outgoing mail to appropriate location.