Areas in Release of Information

Reviewing the medical records request to verify that each request has been checked for the validity of the authorization, and that company procedures for processing incoming mail were followed.

Review of Information to be copied verifies that the appropriate actions were taken to complete the request. Making sure correct dates of services are copied, the requested minimum necessary information was copied, and that the chart was reviewed for sensitive information.

Review of Software Applications verifies that quality information is being input into the tracking system, thus resulting in quality output on return letters and invoices.

Review of Turn around Time verifies that we are complying with standards set in each facility for responding to requestors of medical records health information.