About M.D. Copy Service, Inc.
Why look for a service that has to send your information out of state to be released?
M. D. Copy Service, Inc. is committed to helping your HIM Department get control over their medical record requests. Our locally based owned and operated Release of Information Company has been servicing the Chicagoland area with manual and electronic medical record solutions for over eleven years. What we do differently than other services is listen to our prospective clients and take the time to access and analyze their current medical record service needs and requirements. Since the advent of HIPAA and the HITECH Act, release of information itself is mandated by many privacy and security legislations. However, the level of customer service, employee training, ROI techniques, productivity monitoring and quality control is not. This is the area where M.D. Copy Service, Inc. stands out amongst other Release of Information vendors.
Being a locally based ROI company we are able to give the best medical records service possible. We are accessible. Whether that be Cook County, DuPage County, Lake County, Will County, or any of our other listed counties the people you need to talk to are right in the Chicago area. With our company you get more than a release of information service, you get a partner. That means we build a relationship with you. When you need us, we will be there, responding with urgency. So often when companies get to big, customer service goes out the window. You become a small fish in a big pond. Because we limit our ROI services to only the Chicagoland area, that will never happen to you. We take enormous pride in not only being there for our clients but following all state and federal regulations. We are compliant with HIPAA and the HITECH Act and are committed to giving your facility unprecedented customer service, flexibility and most of all, integrity.
M.D. Copy Service, Inc. believes that making the requestors of medical records from the ROI department happy, makes the HIM director happy. We do this with simple but totally efficient techniques. How? Combining the use of industry best practices with enough, courteous, well trained, knowledgeable employees, we are able to effectively and quickly complete the ROI request process in your desired timeframe. The type of employees a company has is KEY. Because of our compensation we are able to employee a caliber of employee that our release of information competitors cannot. Better compensation equals a better educated, qualified employee, translating into fewer turnovers, and a smoother operation. You can have the best tools and practices in the world but it's the employees that pull it all together.